Privacy policy

1. Information We Collect

We collect the following types of user data:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (securely encrypted)

b) Usage Data

  • Order history and activity

  • App interactions (clicks, searches)

  • Device information (type, OS)

  • IP address and approximate location

c) Location Data

With your permission, we collect real-time location data to enable accurate deliveries and show relevant restaurant listings nearby.


2. How We Use Your Information

Your information is used to:

  • Process and deliver your food orders

  • Communicate order updates and offers

  • Facilitate secure payments

  • Improve user experience and app performance

  • Prevent fraud and ensure system security

  • Fulfill legal and regulatory obligations


3. How We Share Your Information

We may share your information with the following:

  • Partner Restaurants & Delivery Agents: To fulfill your orders

  • Payment Processors: For secure transaction handling

  • Customer Support Tools: To provide service and resolve issues

  • Marketing Tools: For promotions (only with your consent)

  • Law Enforcement: When required by law or legal process

🔒 Note: We do not sell your personal data to third parties.


4. Data Security

We use strong encryption, secured servers, and role-based access control to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of storage is 100% secure.


5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Correct any inaccurate or outdated information

  • Request deletion of your account or personal data

  • Withdraw previously given consent

To exercise your rights, please contact us at  contact@delifie.in


6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Analyze app performance and traffic

  • Personalize your user experience

  • Save user preferences

You can manage or disable cookies through your device or browser settings.


7. Third-Party Links

Our app or website may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices. We encourage users to review third-party policies independently.


8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received data from a child, we will take steps to delete it.


9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review the policy periodically for updates.