We strive to deliver your food in the best condition and on time. However, refunds may be issued under the following circumstances:
If your order is canceled by us due to stock unavailability, kitchen issues, or any internal errors.
If there is a significant delay in delivery beyond the promised time without prior notice.
If you receive the wrong order, damaged food, or incomplete items.
If the order could not be delivered due to a verified fault from our delivery team.
If the delivery partner fails to reach you and the delivery is not completed despite accurate address/contact info.
If the delivery fails due to incorrect address, unreachable phone, or customer unavailability.
If the food is rejected due to personal taste preferences after delivery.
refunded amount will be credited within 5-7 business days to original payment method.
In case of cash on delivery, refund will be made via UPI/Bank transfer upon confirmation.
If you face any issue, please contact our support within 24 hours of delivery/failure with your order ID and details.
